Getting Started

How do I order KODA?

Start by filling out your dog's profile at our questionnaire. We'll ask about your dog's age, weight, activity level, and any dietary needs. Based on your answers, we'll recommend the perfect plan and you can place your first order right away.

What's included in my first delivery?

Your first order includes two weeks of fresh meals customized for your dog's size and nutritional needs. Meals are pre-portioned, packaged fresh, and ready to serve. No prep work needed—just open and serve.

Can I cancel my subscription anytime?

Absolutely! There are no long-term contracts. You can pause, modify, or cancel your subscription anytime. Just contact us and we'll take care of it.

Ingredients & Nutrition

What are KODA meals made of?

KODA meals are made with premium, human-grade ingredients: high-quality proteins (beef, chicken, turkey), fresh vegetables, grains or grain-free options depending on your choice, and essential vitamins and minerals. No preservatives, fillers, or mystery ingredients.

Do you offer grain-free options?

Yes! When filling out your dog's profile, you can specify if you prefer grain-free meals. We have grain-free recipes available for dogs with sensitivities or dietary preferences.

Are KODA meals suitable for dogs with allergies?

Many of our customers report that their dogs with food sensitivities see improvement on fresh food. We can customize meals based on known allergies. Contact us with your dog's specific allergies and we'll work with you to create a suitable meal plan.

How are meals prepared?

All KODA meals are prepared fresh in our Las Vegas kitchen using human-grade ingredients. We gently cook at low temperatures to preserve nutrients, then portion meals individually for your dog's caloric needs. No long shelf life chemicals or preservatives needed.

Delivery & Storage

How often will I receive deliveries?

The standard delivery schedule is bi-weekly. However, we offer flexible scheduling options. You can choose monthly deliveries or customize your schedule to fit your needs. You can change your delivery date anytime through your account.

How should I store KODA meals?

KODA meals are delivered fresh and should be refrigerated. A typical delivery will last about 2 weeks in your fridge. You can also freeze meals for longer storage. Each meal is individually packaged for easy portioning.

What if I'm away during my delivery?

You can pause your subscription before you leave or adjust your delivery date. If you prefer, we can also coordinate delivery times. Contact us before your trip and we'll make it work.

Do deliveries include packaging for recycling?

Yes. We're committed to sustainability. All packaging is recyclable or compostable. We keep waste to a minimum because fresh food means less processing and fewer preservatives that need protective packaging.

Pricing & Payments

How much does KODA cost?

Pricing depends on your dog's size: Small (up to 20 lbs) is $50 bi-weekly, Medium (21-50 lbs) is $100 bi-weekly, and Large (51-90 lbs) is $130 bi-weekly. We also offer a 15% discount with code KODARules. Check our pricing page for more details.

Do you offer discounts?

Yes! Use code KODARules to get 15% off your first order. We also offer volume discounts for customers ordering multiple dog meal plans. Contact us to learn more.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and digital payment methods. Billing happens automatically on your delivery date, which you can adjust anytime.

Is there a money-back guarantee?

We're confident your dog will love KODA. If you're not satisfied with your first order, contact us within 7 days and we'll make it right.

Health & Safety

Is KODA safe for all dogs?

KODA is designed for healthy adult dogs. If your dog has specific medical conditions or is on a prescription diet, we recommend consulting your veterinarian before switching. We're happy to work with you and your vet to ensure the right nutrition.

How do I transition my dog to KODA?

Start by mixing KODA meals with your dog's current food (25% KODA, 75% old food for a few days), gradually increasing the KODA percentage over 7-10 days. This helps their digestive system adjust smoothly. Most dogs transition within a week.

What if my dog doesn't like KODA?

Most dogs love the taste of fresh food! However, if your dog isn't a fan, we can try a different protein or recipe. Contact us and we'll work with you to find something they love. We stand behind our product.

Still have questions?

Our team is here to help!

Contact Us

Or call (702) 827-6562